Privacy Policy

Privacy and Information Security Policy

Deals Points, LLC (“Deals Points”) is committed to safeguarding your online privacy with respect to the personally identifiable information that we may obtain from you at the www.dealspoints.com website (the “Web Site”). Our Privacy and Information Security Policy (“Privacy Policy”) answers frequently asked questions about your online privacy, including what personally identifiable information we may obtain from you and how it will be used and protected. Deals Points, LLC may from time to time change this Privacy Policy, so please check back periodically.

 

WHAT PERSONALLY IDENTIFIABLE INFORMATION DO WE OBTAIN FROM YOU? WHEN DO WE OBTAIN SUCH INFORMATION?

If, upon visiting our Web Site, your use is limited to browsing our informational content, we will not require that you provide us with any personally identifiable information. However, we may request personal information from you at other times. For example:

  • If you enroll for a membership through our Web Site, we may ask that you provide us with certain personal information, including your name, credit card number, expiration date, e-mail address, mailing address and telephone number.  Your credit card information will be transferred to Stripe for processing (as discussed in more detail below) employs a variety security and risk management technologies to facilitate secure online transactions and to protect your credit information. You can find more information about Stripe at www.Stripe.com. Their privacy policy is located at https://stripe.com/us/privacy
  • If you post to our discussion forums, we will ask that you provide us with your name, e-mail address, and password.
  • If you want to enter any sweepstakes, contests or promotions sponsored by us or by one of our business partners, we will need your name, e-mail address and other information as may be required by the rules of the specific contest.
  • If you choose to participate in a customer survey conducted by us or by one of our business partners, we may ask for your name, e-mail address and other information as may be required by the particular survey.
  • If you report a problem or submit a customer review, we will ask that you provide your name, e-mail address, membership number, address, phone number and fax number. Should you contact us for any reason other than to report a problem and/or submit a review, we may also keep a record and/ or copy of your correspondence with us.

Publishing Content (Comments, Pages, Posts, Forums)

Your Profile Picture (Gravatar), Display Name, Website (URL) (if any) and Biographical Info (if any) may be visible to visitors to the website (e.g. if you leave a comment, forum post, or contribute an article/post).

If you author an article/post, your Username, User ID, Profile Picture (Gravatar), Display Name, Website (URL) (if any) and Biographical Info (if any) are provided to any visitor using the website’s REST API interface.

If you upload media (e.g. images) to the website (in forums, posts, or comments), you should avoid uploading images with EXIF GPS location data included. Visitors to the website can download and extract any location data included in images on the website. Visitors using the website’s REST API interface can correlate uploaded media to a particular user. This may allow such visitors to map a user to a particular time and location if EXIF GPS location data was included in the uploaded media.

If you edit or publish an article/post, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

When visitors leave comments on one of our sites we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Comments may require manual approval by one of our employees or site owners. If you leave a comment on a site you may opt-in to saving your name, email address and website in cookies so we can recognize you as a commenter. These cookies will persist for one year.

Additional spam detection is provided by Automattic/Akismet. The Automattic privacy policy is available here: https://automattic.com/privacy/.

Published content and comments are stored indefinitely unless deletion/removal is requested by the original author.

All forum posts and replies are public. When you create a topic or a reply, we collect your logged in account data, and the IP address where the post came from. The IP address is only visible to our support staff. You can edit or delete your existing posts/topics at any time.

HOW DO WE PROTECT THE SECURITY AND QUALITY OF YOUR PERSONAL INFORMATION?

To protect the security and quality of your personal information, we have implemented technical and managerial procedures to maintain accurate, current and complete information as well as to protect your personal information against loss, misuse or alteration when it is under our control. Your personally identifiable information will be encrypted and stored on our secured servers. Your personal information is also password protected so that access is limited to yourself and those with whom you share your password, Deals Points, LLC, as well as third-party access facilitated by Deals Points, LLC with your prior permission. We have also taken steps to help protect the integrity of your personal financial information when you complete a purchase transaction on our Web Site. As noted above, we use Stripe to facilitate confidential online business transactions. Stripe helps prevent your credit information from being read by unauthorized persons as this information is transmitted over the Internet. The Stripe System employs the Stripe Server using SSL (Secure Socket Layer) encryption for the secure exchange of your personal information and the payment system. The Stripe transaction system passes your credit information through its system but does not retain any credit card numbers unless you are set up for renewals. Once the transaction is completed, information about the sale (without credit card information) is stored in a password-protected online database maintained by Stripe. Only in an offline and offsite accounting server does retain the entire transaction record. This eliminates the ability of hackers to gain access to your personal information. In addition, Stripe processes all transactions by private digital lines, and not via the Internet. You can find more information about Stripe at www.Stripe.com.

 

HOW DO WE USE YOUR INFORMATION?

We share and use the information we collect in the following ways:
  • To administer the Site: Your information helps us provide you with the services offered on our Site.
  • To personalize your experience: Your information helps us to better respond to your individual needs.
  • To improve our Site: We continually strive to improve our offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions: Specifically, your information will be shared with hotels and other travel partners to process transactions made on Deals Points, and to third-party providers of credit card transaction.
  • To send periodic emails: The email address you provide for order processing will be used to send you information and updates pertaining to your order. We will also send you emails based on your subscriptions. 
  • To research: We may research the demographics, interests, and behavior of our customers based on the information provided to us during membership registration, during sweepstakes, contests, and promotions, from our server log files, from cookies and from surveys. Our research may be compiled and analyzed on an aggregate basis. We may share this aggregate data with business partners, but only in the aggregate, without any of your personally identifiable information.
Certain regions, such as the European Union, require us to explain the legal bases we rely on to collect and process your Personal Information. We rely on: (1) Necessity to perform contract with you – we need to process your Personal Information in order to provide our travel reservation services to you, answer questions and requests from you, and provide customer support; (2) Our legitimate interests – we process your information to maintain the security and safety of the Site, to detect and prevent fraud, to protect and defend the rights or property of others, or our own rights and interests, to customize and provide our reservation travel services to you, and to respond to lawful requests, court orders, and legal process; (3) Compliance with legal obligations – we need to process your information to comply with relevant laws and regulatory requirements, such as to substantiate tax liability; and (4) Consent – we rely on consent for direct marketing communications and certain cookies, which you can opt out of as detailed above.

 

CAN YOU “OPT-OUT” OF RECEIVING COMMUNICATIONS FROM DEALS POINTS, LLC?

If you change your mind and decide that you no longer want to receive promotional e-mails and/or direct mailings, you may opt-out at any time by simply sending an e-mail request to customerservice@dealspoints.com. Similarly, if you are not receiving our promotional e-mails and/or direct mailings and wish to receive these materials, you may opt-in at any time by simply sending an e-mail request to customerservice@dealspoints.com.

 

PRIVACY POLICIES OF DEALS POINTS, LLC PARTNERS

Third parties that have links on our Web Site may collect personally identifiable information about you. We are not responsible for the privacy policies or practices of such sites and the practices of these sites are not governed by this Privacy Policy. If you have questions about the privacy policies or practices of a third party site, you should contact the site administrator or webmaster of the specific site. We may from time to time partner with other companies to offer co-branded services as well as sweepstakes, contests, and promotions. Any information that you provide in connection with the co-branded services or any jointly sponsored sweepstakes, contests or promotions will become the joint property of Deals Points, LLC, and its business partners. We will maintain your information in accordance with the terms of this Privacy Policy. However, this Privacy Policy does not govern the privacy policies and practices of our business partners. If you have questions about the privacy policies or practices of our business partners, you should contact them directly.

 

DO WE SELL OR RENT YOUR PERSONALLY IDENTIFIABLE INFORMATION?

No, as a general rule, we do not sell or rent your personally identifiable information to anyone. If and whenever we intend to share your personally identifiable information with a third party (other than to a business partner as provided herein), you will be notified at the time of data collection or transfer, and you will have the option of not permitting the transfer.

 

WITH WHOM DO WE SHARE INFORMATION?

We generally will not disclose any of your personally identifiable information except when we have your permission to do so or under some special circumstances described below.

As noted previously, we may from time to time partner with other companies to offer co-branded services as well as sweepstakes, contests, and promotions. Any information that you provide in connection with the co-branded services or any jointly sponsored sweepstakes, contests or promotions will become the joint property of Deals Points, LLC, and its business partners. We may also disclose other personal information about you to our business partners, but only if we have obtained your permission to make the disclosure before data collection or before transferring the data.

We may, from time to time, offer you the opportunity to receive materials or special offers from third parties. If you want to receive this information, we may (but only with your permission) share your name and e-mail address with them.

Under confidentiality agreements, we may match user information with third-party data. We also may disclose aggregate demographic and/or user information and statistics in order to describe our customer base to prospective partners and other third parties, and for other lawful purposes.

We may disclose your personally identifiable information without your prior permission in special cases. For example, we may have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be violating the User Terms and Conditions, or may be causing intentional or unintentional injury or interference to the rights or property of Deals Points, LLC or any third party, including other customers. Also, we may disclose or access your personally identifiable information when we believe in good faith that law or regulation requires disclosure.

 

HOW CAN YOU UPDATE, CORRECT OR DELETE YOUR PERSONALLY IDENTIFIABLE INFORMATION?

You may edit your personally identifiable information and your password at any time by sending an e-mail request to customerservice@dealspoints.com.

 

WHAT ARE COOKIES? HOW DO WE USE COOKIES?

Cookies enable us to customize and personalize your experience on our Web Site, including the products and promotions that are offered to you. Essentially, a cookie is a small amount of data that is sent to your browser from a web server and is stored on your computer’s hard drive. We use cookies for several purposes in connection with the operation of our Web Site

We may use cookies to identify you and access your information stored on our computers in order to deliver you a better and more personalized experience. For example, we may use cookies to tell you about products and services specific to your interests.

Upon request, we will save your “username” so that you do not have to re-enter it every time you visit our Web Site. In providing you with this service, we use cookies.

We may use cookies to estimate our customer base and customer usage patterns. Each browser accessing our Web Site may use given a unique cookie that is then used to determine the extent of repeat visits and the customer activity during those visits. We may use the historical information to help target promotions based on customer interests and behavior, both specifically to individual customers and on an aggregate basis with respect to all customers.

We also may use cookies to track your progress and number of entries in some promotions, sweepstakes, and contests, or through a meeting registration process. For example, when a promotion uses cookies, the information coded to the cookie indicates your progress through the promotion and may be used to track entries, submissions, and status of prize drawings.

Business partners that offer co-branded services and jointly-sponsored sweepstakes, contests and promotions on our Web Site, may use their own cookies. We have no control over those cookies, nor does this Privacy Policy cover how your personal information contained in those cookies may be used or protected. If you have any questions about the cookies of such third parties, or about the use of your personal information by such third parties, you should contact the site administrator or webmaster of the third-party site.

DO YOU HAVE CHOICES ABOUT COOKIES?

Yes, you have several choices with respect to cookies. You can modify your browser preferences to accept all cookies, to notify you when a cookie is set, or to reject all cookies. However, our Web Site uses cookie-based authentication. Accordingly, if you choose to reject all cookies, you may not be able to log onto our Web Site and/or use our services or participate in our sweepstakes, contests or promotions.

 

WHAT ELSE SHOULD YOU KNOW ABOUT YOUR ONLINE PRIVACY?

It is important to remember that whenever you voluntarily disclose personal information online, your information can be collected and used by others. If you transmit or post personal information online that is accessible to others, you will not be able to control how that information is used by others. When we receive the transmitted information, we will use the procedures summarized in this Privacy Policy to ensure the integrity and security of that information in our systems. Unfortunately, notwithstanding any of the steps taken by us, it is not possible to guarantee the security and integrity of data transmitted over the Internet. Consequently, while we take the above-described reasonable steps to protect your personal information, we cannot and do not warrant the security or integrity of any information you transmit to us when registering for our Web Site or otherwise. All such transmission of information is at your own risk. Moreover, though we are committed to having our Web Site comply with this Privacy Policy, you are ultimately responsible for maintaining the secrecy of your password and your personally identifiable information. If you are careless with your password, or you decide to share your password with third parties, you must be aware of the risk that such third parties will have access to all your personally identifiable information.

Marketing Campaigns

We use email marketing to communicate with customers and potential customers from time to time. All email lists and campaigns are “opt-in” meaning we will not send you these sorts of emails unless you indicated that you wish to receive them during signup or other interactions on our website.

We may send you “system” emails, such as password reset requests or payment notifications/receipts even if you have not opted-in to email marketing lists.

All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities.

We use Active Campaign for email marketing. Active Campaign’s privacy policy is found here: https://www.activecampaign.com/privacy-policy/

We may utilize social media and web advertising campaigns. These service providers use cookies on our sites and/or pixel tracking to serve ads across the different platforms.
Google AdSense & DoubleClick: https://policies.google.com/privacy
Twitter: https://twitter.com/en/privacy
Facebook: https://www.facebook.com/about/privacy/

A Special Note About Children

Persons under the age of 18 are not eligible to use any services on our Site.

CONTACT US

If you have any questions or comments about this Privacy Statement or the practices of our Web Site, please feel free to e-mail us at customerservice@dealspoints.com or visit our contact page.

Last Updated: June 3, 2018