Mandatory Reading: Chase 5/24 Rule
- Generally, Chase will not approve you for more than three personal cards within 30 days. However, I recommend for most people, only doing 2 Chase applications per 30 days. Additionally, if you sign up for a personal card, I advise you wait at least than 30 days to apply for a business card.
- There is no limit to the number of Chase Cards you can have.
- Chase’s terms and conditions contain this language for most cards, “[t]his product is available to you if you do not have this card and have not received a new cardmember bonus for this card in the past 24 months.” This means 24 months from the date you received your signup bonus.
- Business Cards– This rule applies per business that you manage. So if Business #1 got a bonus from an Ink Preferred card a month ago, Business #2 can get a bonus an Ink Preferred so long as Business #2 doesn’t have that card and has not received a new cardmember bonus in the past 24 months.
- Chase’s terms and conditions limit the following for their Sapphire Preferred and Sapphire Reserve card: “This product is available to you if you do not have any Sapphire card and have not received a new cardmember bonus for any Sapphire card in the past 48 months”
- Chase will limit you to one personal Southwest card (Priority, Premier, or Plus).
Chase Approval Guide
- Here is a Chase Approval flowchart. Essentially, a message that says two weeks is good and 7-10 days means you may need to call Chase’ reconsideration line.
- If you open several Chase cards in quick succession, your entire Chase account might be shutdown if Chase believes you may too high of a risk. There is no exact way to prevent a shutdown, but my advice is to (1) spread out applications if you can, (2) avoid manufactured spending, (3) lower your credit limits ($5,000 on each card unless you have a $130,000+ income), (4) don’t cycle your monthly credit limits (e.g., spend over $6,000 in a month if you have a $5,000 limit, even if you pay off the balance during month), and (5) pay your balance in full.
Annual Fee Refunds
- You need to cancel the card within 30 days of the statement date that the annual fee posts in order to receive a refund of the annual fee.
Reconsideration phone numbers- 1-888-270-2127 (personal), 1-800-453-9719 (business)
- Hours of Operation: The personal line is open: 8 am to 10 pm EST Monday through Friday; 8 am to 8 pm EST Saturday and Sunday. The business line is open 1 pm to 10 pm EST.
Checking Application Status– 1-800-432-3117 or 888-338-2586
Downgrading- You can downgrade a card within the same card family (e.g. United Club to United Explorer, but not Sapphire Reserve to Southwest Premier)
Retention Offers– Generally, Chase does not give out retention bonuses or they are very small. This could be attributable to the 5/24 rule, which generally discourages people from canceling the card since you might be to get the card again if you go over 5/24.
Points Pooling– You can transfer points between your own Ultimate Rewards Points cards. For example, if you have both the Sapphire Preferred and the Sapphire Reserve, you should transfer the points from the Preferred to the Reserve. This is because if you would like to use Ultimate Rewards points using Chases’ Travel Portal, rather than transfer to a loyalty program, Reserve points are worth 1.5 cents per point versus 1.25 cents per point for Sapphire. Additionally, you can also transfer points to someone within the same household.
Chase Business Questions: Chase is one of the hardest to get approved for a business card. If you are not automatically approved and get the message “please call us to discuss your application” just wait a couple of days. If you are still not approved, you may have to call in an answer these questions:
- What is the nature of your Business?
- What is your legal name for your business (sole proprietorship, LLC, etc.)
- Do you have any employees?
- Is the business open yet?
- How much will it cost to start the business (if not opened)? How are you funding the business?
- Seasonal or Year Round?
- How old is your Business?
- What is your projected revenue for this year? What was your revenue last year?
- Why do you need this card for your business?
- How do you market your business?
Chase and American Express Bonus Rules for Marriott and SPG Cards
Chase, American Express, and Marriott teamed up to limit the sign-up bonuses of Marriott and SPG credit cards. Below is a chart to determine if you are eligible for a sign-up bonus.
Current/Past Cards vs. New Cards You Want SPG ($95) SPG Business ($95) SPG Luxury ($450) Marriott Premier Plus ($95) Marriott Premier/Premier Plus Business ($99) SPG ($95) Lifetime Rule Eligible Eligible Wait 30 days Wait 30 days SPG Business ($95) Eligible Lifetime Rule Eligible 90 days/24 months 90 days/24 months SPG Luxury ($450) Eligible Eligible Lifetime Rule 90 days/24 months 90 days/24 months Marriott Rewards Premier ($85) Wait 30 Days 90 days/24 months 90 days/24 months Wait 24 months Eligible Marriott Rewards Premier Plus ($95) Wait 30 days 90 days/24 months 90 days/24 months Wait 24 months Eligible Marriott Rewards ($45) Wait 30 days Eligible Eligible Eligible Eligible Marriott Rewards Premier Business ($99) Eligible Wait 30 Days 90 days/24 months Eligible Wait 24 months Marriott Rewards Business ($45) Eligible Wait 30 days Eligible Eligible Eligible Ritz ($450) Wait 30 Days Eligible Wait 30 days Eligible Eligible
Eligible= You are eligible for a sign-up bonus.
Lifetime Rule= You are ineligible for a bonus during your lifetime, but in reality, that’s about 7 years.
Wait 30 Days= You need to wait 30 days from canceling or product changing the card that you have or previously had.
24 Months= You need to wait 24 months from receiving a sign-up bonus and must no longer have the card.
90 days/24 months= If you currently have this card, you need to wait 90 days from approval plus 24 months since a receiving a sign-up or upgrade bonus, to receive the sign-up bonus on the other card.